Privacy Policy

Last Updated: November 10, 2025

House of Poppy Creative (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase templates, or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

Business Type: House of Poppy Creative is a sole proprietorship based in California, United States.

1. Information We Collect

We collect information to provide and improve our services, including:

1.1 Information You Provide:

  • Name and email address (for order processing, communication, and email updates)

  • Billing information (processed securely via Squarespace; we do not store full payment details)

1.2 Automatically Collected Information:

  • IP address, browser type, device information

  • Interaction with our website, analytics tools, or embedded content

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate updates or respond to inquiries

  • Send marketing emails through Brevo (you can unsubscribe anytime)

  • Analyze website traffic and improve user experience through Squarespace and Google Analytics

  • Comply with legal obligations (e.g., taxes)

3. Sharing Your Information

We do not sell or trade your personal information. We may share information in the following cases:

  • With Squarespace to process payments and deliver services

  • With law enforcement or other legal authorities if required by law

4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for website functionality and order completion

  • Performance Cookies: Help us understand website usage

  • Functional Cookies: Remember your preferences

  • Analytics Cookies: Track usage for Squarespace and Google Analytics

You can manage or disable cookies through your browser settings, but some features may not function properly if cookies are turned off.

Google Analytics and User-Provided Data

We use Google Analytics to help us understand how visitors interact with our website and improve the overall experience. In some cases, if you choose to provide personal information (such as your name or email address) through a form or checkout, that data may be associated with your visit for analytics purposes. This helps us better understand how people engage with our content and products.

All user-provided data is processed securely and in accordance with Google’s Privacy Policy. We do not sell or share this information for advertising or remarketing, and it is used solely to improve our website and services.

5. Children’s Privacy

Our website and services are intended for users 18 years or older. We do not knowingly collect information from children under 18.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete personal information

  • Restrict processing or withdraw consent

  • Opt out of direct marketing, sales, or tracking

To exercise your rights, contact us at houseofpoppycreative@gmail.com.

7. Data Security

We use commercially reasonable measures to protect your personal information, including SSL encryption for transactions. No online system is completely secure, but we strive to safeguard your data.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where our servers and third-party providers (Squarespace, Brevo, Google Analytics) are located. We take appropriate steps to protect your information consistent with applicable privacy laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Caitlin
CEO, House of Poppy Creative
houseofpoppycreative@gmail.com
California, United States